About this role
Workforce Management Specialist at Mira Home. Location: Orem, Utah, United States. Role: building schedules, forecasting staffing, monitoring adherence Requirements: Experience in workforce management for contact centers, forecasting and scheduling skills, proficiency with NICE CXone and Excel/Sheets, strong communication and attention to detail. Category: Customer Service Seniority: Entry Level Tools: NICE CXone, Microsoft Excel, Google Sheets, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English