About this role
IT Support Services I-Help Desk at COURSER. Location: Sheboygan Falls, Wisconsin, United States. Role: providing support, troubleshooting issues, documenting solutions Requirements: 2+ years supporting Microsoft networks, firewall and network configuration, workstation setup, print management, cloud integrations, endpoint security, TCP/IP, Active Directory/Group Policy, PowerShell, and MS Office; high school diploma required; associate preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Networks, Active Directory, Group Policy, PowerShell, TCP/IP, VPN, ConnectWise, AWS, Azure, Google Workspace, Microsoft Word, Microsoft Excel, Microsoft Outlook, Firewall Certifications: comptia a+, network+, microsoft solutions associate (mcsa), ms-900 Commitment: Full Time Workplace: Onsite Languages: English