About this role
Manager, Customer Support - APAC at Cloudbeds. Location: Australia or New Zealand. Role: leading team, resolving escalations, driving metrics Requirements: Hotel operations experience, 2+ years leading customer-facing teams, fluent English and Spanish, strong technical aptitude, experience driving CSAT/NPS/SLA metrics and coaching teams. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English, Spanish