About this role
Customer Success Manager at OpenClinica. Location: United States or Needham. Role: cultivating customers, driving adoption, managing accounts Requirements: 5+ years client-facing SaaS experience, bachelor’s or equivalent, experience with UK/NHS customers preferred, strong communication, sales-oriented customer success, CRM proficiency, ability to work UK/US hours. Category: Sales Seniority: Senior Level Tools: CRM, EHR-to-EDC, NPS, CSAT Commitment: Full Time Workplace: Remote Languages: English