About this role
Customer Success Manager at Cision. Location: Copenhagen or London. Role: owning retention, building relationships, driving adoption Requirements: 3+ years customer-facing SaaS experience, strong communication and presentation skills, stakeholder management, account planning, retention focus, familiarity with social listening and data analysis, and experience with CRM/customer success platforms. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight, Zendesk, Zuora, JIRA, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English