About this role
Customer Success Manager at Cision. Location: Copenhagen or London. Role: owning retention, building relationships, driving adoption Requirements: 3+ years customer-facing experience (SaaS preferred), strong communication and presentation skills, account planning, stakeholder management, familiarity with social listening and data analysis. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight, Zendesk, Zuora, JIRA Commitment: Full Time Workplace: Hybrid Languages: English