About this role
Senior Customer Experience Manager at Navex. Location: Lake Oswego, Oregon, United States. Role: managing portfolio, building relationships, driving engagement Requirements: 8+ years in customer success or SaaS post-sales leadership, proven retention/expansion results, expertise in lifecycle analytics and customer health, strong executive communication and cross-functional influence. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English