About this role
Video Program Support Engineer at Kiddeglobal. Location: Hyderabad, Telangana, India. Role: providing support, troubleshooting issues, managing tickets Requirements: 6+ years cloud/support experience, strong video surveillance (cameras, recorders, VMS), network/firewall troubleshooting, ticket management, customer communication, and collaboration skills. Category: Information Technology Seniority: Senior Level Tools: VMS, Mobile applications, Cloud Service, UltraSync, Firewalls, video cameras, recorders Commitment: Full Time Workplace: Onsite Languages: English