About this role
Technical Support Engineer at AviveSolutions. Location: Brisbane, California, United States. Role: Diagnose issues, Guide customers, Escalate issues Requirements: 3-6 years in technical support; hardware+software experience; strong log analysis; troubleshoot across systems; phone-first support; ownership mindset. Category: Information Technology Seniority: Mid Level Tools: Salesforce, NetSuite, Zendesk, Jira Commitment: Full Time Workplace: Hybrid Languages: English