About this role
Desk Side Support Engineer at NSC Global. Location: Madrid, Community of Madrid, Spain. Role: resolving issues, supporting users, documenting interaction Requirements: Onsite end-user computing support: troubleshooting hardware, software, networking and peripherals; strong customer service, documentation in CRM/ticketing tools; ability to present to customer staff. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Office 365, Active Directory, Exchange, Ticketing software, VPN Certifications: a+, dell, hp, lenovo, lexmark, server+, mcitp, mos Commitment: Full Time Workplace: Onsite Languages: English, Spanish