About this role
Technical I, Global Service Desk (TCF) at Cnx. Location: Gurugram, Haryana, India. Role: troubleshooting issues, resolving incidents, handling tickets Requirements: Provide first- and intermediate-level technical support, troubleshoot cloud and Windows issues, manage P1 incidents, follow ITSM processes, and deliver excellent customer service in a 24x7 environment. Category: Information Technology Seniority: Entry Level Tools: Google Cloud Platform, AWS, Citrix, Windows, Softphone, VDI, Remote Desktop, ITSM Commitment: Full Time Workplace: Onsite Languages: English