About this role
IT Operations Engineer at Sophos. Location: Japan. Role: providing support, managing onboarding, maintaining devices Requirements: Provide IT support for users across Japan including onboarding/offboarding, device and asset management, queue triage (Genesys/TeamHealth), medium-complexity troubleshooting, and contributing to automation/AI improvements. Category: Information Technology Seniority: Mid Level Tools: Genesys, TeamHealth Commitment: Full Time Workplace: Remote Languages: English