About this role
Service Desk Engineer at Career Site. Location: Gurugram, Haryana, India. Role: supporting users, troubleshooting hardware, managing accounts Requirements: Provide Level-1/Level-2 remote and onsite IT support, troubleshoot hardware, manage user accounts via Active Directory, perform basic networking and security tasks; bachelor’s degree in IT or equivalent; 0–4 years experience; certifications such as CompTIA A+ or ITIL valued. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, macOS, Linux, Active Directory, Microsoft 365, ServiceNow, Jira Service Desk, Mobile Device Management (MDM) Certifications: comptia a+, itil foundations Commitment: Full Time Workplace: Onsite Languages: English