About this role
Technical Support Engineer at Samsara. Location: United States. Role: troubleshooting issues, authoring articles, providing feedback Requirements: Bachelor's in CS/Engineering or technical field, 3+ years technical/support experience (including 1–2 years mobile app troubleshooting), familiarity with Zendesk or Salesforce, strong troubleshooting, communication, and customer-facing skills. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Salesforce Commitment: Full Time Workplace: Remote Languages: English