About this role
TP CDMX Coyoacán. at Teleperformance Agents. Location: Mexico City or Mexico. Role: handling interactions, resolving issues, maintaining security Requirements: Handle inbound/outbound calls, chat and email per client guidelines; basic computer and Microsoft Office skills; meet client KPIs; strong communication, adaptability, teamwork, and analytical skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CCMS Commitment: Full Time Workplace: Onsite Languages: English