About this role
July2026 at Teleperformance Agents. Location: Pozos or Costa Rica. Role: handling interactions, maintaining security, meeting KPIs Requirements: Handle customer interactions via phone, chat, and email following client guidelines; basic computer and MS Office skills; meet client KPIs; follow security policies and coaching. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CCMS Commitment: Full Time Workplace: Onsite Languages: English