About this role
The Facilities Analyst supports various technical and administrative tasks, including analyzing cutover sheets, assisting with cable locates, updating records and maps, and coordinating maintenance programs. They provide technical support, manage addressing for provisioning, document business processes, and liaise with engineering teams. They also build and maintain copper and fibre network devices and network paths within provisioning systems to ensure accurate service delivery. Additionally, they ensure the quality of customer experience, maintain fiber records, participate in safety programs, and complete administrative tasks promptly.