About this role
DUTIES:
• Schedule staff according to overall customer service assessment
• Evaluate and develop related training plans for staff
• Manage, organize, and update both drink and food menus
• Communicate and provide information by relevant methods for property optimization
• Analyze and interpret departmental financial information to maximize efficiency
• Research and investigate opportunities, documenting findings in a professional manner
• Arrange and participate in meetings, conferences, and project team activities
• Maintain current attendance, evaluation, and counseling records for staff
• Review Food and Beverage organization structure and make recommendations for changes as needed
• Personal time management skills to allow for effective departmental management on all shifts
• Adhere to stated policies and procedures relating to health, safety, and quality management
• Effectively use, administer, and manage rewards and recognition for front line team members
• Review the performance, productivity, and efficiency of team members including, but not limited to, periodic evaluations
• Regular and punctual attendance is an essential function of this position
• Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas, and solutions and providing ongoing feedback.
• Practice, and maintain confidentiality, at-all-times.
• Works effectively with all casino personnel.
• Attends all mandatory trainings.
• All other duties as assigned.
EXPERIENCE/QUALIFICATION REQUIREMENTS:
• Minimum of five (5) years in Food and Beverage management responsibilities
• Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development
• Ability to have a flexible schedule to provide for Casino requirements
• Ability to maintain a professional demeanor in a high stress/profile environment
• Ability to assess risk and respond in an appropriate manner
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to prepare, read, and interpret documents; write reports and correspondence, and speak and communicate effectively with individuals and before groups of people
• Ability to compose grammatically correct documents
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
CONDITIONS OF EMPLOYMENT:
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be 21 at time of hire
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License.
• Must be able to obtain and maintain a Gaming License.
WORK ENVIROMENT:
• Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
• Must have ability to deal with and adapt to frequent changes, delays, and unexpected events at times.
• Must be able to lift 25 lbs.
• Must be able to stand for long periods of time.
• Must be able to be mobile throughout the casino for duration of shift.
• Must be able to bend, twist, lift, and kneel.
Employee Benefits:
• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.