About this role
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Maintains a clean and safe work environment. Performs duties in compliance with safety procedures and health standards.
• Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Wears and maintains all uniforms properly, including gaming license.
• Sells and makes alcoholic and non-alcoholic beverages and snacks to guests in a respectful and efficient manner.
• Provides quality customer service by answering questions to encourage guests to purchase bar services.
• Acts to consistently maintain a properly stocked, clean, and well-organized bar at all times. Ensures that all liquor controls are closely monitored and tightly maintained.
• Monitors cash flow and complies with money handling procedures as directed to prevent loss and theft. Maintains the integrity of all cash and comp transactions.
• Monitors guests for intoxication. If applicable, discontinues alcohol sales and informs security and immediate supervisor/casino manager. Alerts supervisor/casino manager and security regarding guests who may be difficult or possibly violent.
• Coordinates bartending activities with the rounds and breaks of Cocktail Servers.
• Promotes events in gaming, slots, restaurants, and other areas as required or requested.
• Develops, maintains, and enhances positive relations with all guests and employees. Sells change to guests on request.
• Performs all duties in compliance with the Colorado Limited Gaming Act and internal policies and procedures.
• Alerts supervisor of any concerns regarding the quality, selection, and variety of all beverages and equipment.
• Complies with established security policies and procedures.
• Maintains alertness for the performance of all responsibilities and a general awareness of bar operations at all times. Exercises caution and evaluates circumstances for appropriate security or safety response. Keeps their supervisor informed of any concerns. Verifies customers are 21+ years of age.
• Performs additional tasks, including special projects, as needed and directed.
QUALIFICATION REQUIREMENTS: Demonstrated bartending experience, preferably within a hospitality, restaurant, or gaming environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Graduation from high school or the equivalent in education or experience. One (1) or more years of recent and related bartending experience, preferably within a hospitality, restaurant, or gaming environment.
CERTIFICATES, LICENSES, REGISTRATIONS: Colorado Limited Gaming Support License is required. Must be at least twenty-one (21) years of age. Successful completion of alcohol awareness training.
BENEFITS AND COMPENSATION:
$12.14 + hour based on experience Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.