About this role
Responsibilities
• Assist with preparing and organizing information for quotations and new product requests.
• Coordinate sample requests, shipments, product trials, schedules, and routine follow-up with internal teams and suppliers.
• Enter, update, and maintain product specifications, sample records, test results, and related technical documents.
• Help collect information related to customer concerns, supplier issues, and internal quality matters.
• Support product inspections, validation activities, and basic technical evaluations under guidance.
• Track action items and communicate routine project updates to the appropriate teams.
• Work with production and technical team members to learn printing, lamination, slitting, and pouch converting processes.
• Provide general coordination and administrative support for technical, quality, and development projects.
Qualifications
• 0–2 years of experience; recent graduates and entry-level applicants are encouraged to apply.
• Strong organization, attention to detail, and willingness to follow through on assigned tasks.
• Clear communication skills and comfort working with different departments and team members.
• A genuine interest in learning products, processes, quality, and manufacturing.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Ability to communicate effectively in English. Korean language ability is a strong asset.
• Ability to work on-site in Calgary and travel occasionally when required.
• A college diploma or university degree is preferred, but relevant practical experience and aptitude will also be considered.
• Previous experience in packaging, manufacturing, quality, customer service, administration, or coordination is helpful but not required.
• Interested in growing into broader technical, quality, product development, or customer-support responsibilities over time.
Safety Responsibilities
• Attend required safety training and follow Flair's workplace safety rules, policies, and procedures.
• Report accidents, near misses, and safety concerns promptly.
• Take reasonable care of your own health and safety and that of others.
Food Safety Responsibilities
• Report concerns with the food safety management system to the responsible person(s).
• Understand and follow applicable Food Safety Policy, GMP, HACCP principles, and food safety standards.
Benefits
• Structured on-the-job training and mentorship from experienced technical professionals.
• Exposure to product development, manufacturing, quality, customer applications, and technical problem-solving.
• Opportunities to take on greater responsibility as your skills and experience grow.
• Comprehensive health, dental, and vision coverage, health spending account, life and long-term care insurance, and pension participation opportunities.