About this role
The Legal Assistant serves as an assistant to the Director of Immigration Services (Director) and is responsible for administrative duties and assisting clients as directed by the Director. The Legal Assistant is expected to work with all Immigration staff to ensure effective delivery of service and informs the Director of any programmatic developments or challenges. Administrative duties include opening client files, answering and responding to clients’ questions, issues or concerns in person, phone and/or email, and collecting/reconciling of fees.