About this role
Your Role For one of our most prestigious clients, located in 1020 Laeken (Brussels) , we are looking for a motivated and service-oriented Reception & Front Office Officer . As the main point of contact for the building, you will ensure that visitors, tenants, and contractors receive a professional and welcoming experience while strictly following the client's procedures and security standards. You will represent both the image of the building and Ask Nestor through professionalism, reliability, attention to detail, and outstanding customer service. Your Responsibilities Welcome and assist visitors, tenants, and suppliers. Manage visitor registrations, access control, badges, and building keys. Coordinate with contractors and external service providers. Receive, sort, and distribute incoming mail and deliveries. Ensure reception procedures are correctly followed and continuously improved. Learn and master all reception processes to guarantee service continuity during absences. Carry out one or two daily building inspections to identify potential issues and report them to the building management. Maintain a safe, organized, and professional reception environment. Occasionally provide support at other Ask Nestor client locations when required. Your Profile We are looking for someone who: Has a good knowledge of Dutch (French and English are an asset). Enjoys front office work and interacting with people. Is friendly, professional, and highly reliable. Appreciates working in a corporate office environment. Is comfortable using Microsoft Office, Gmail, and internet-based applications. Is well organized, autonomous, and service-oriented. Is able and willing to follow established procedures and security guidelines. Takes pride in creating an excellent experience for every visitor and tenant. Demonstrates a proactive attitude and pays close attention to detail. What We Offer A fixed-term contract (CDD) with the possibility of extension based on your performance. Fixed working hours from Monday to Friday, 2:00 PM to 5:00 PM . A 20-hour/week contract , consisting of: 15 hours of fixed weekly work 5 hours allocated to a flexible replacement pool for occasional assignments on other sites. Opportunities for additional working hours through replacements and special assignments. The possibility of long-term career development within Ask Nestor. A structured and professional working environment with a prestigious international client. An autonomous position where you become the reference person for your building. Salary according to Belgian Joint Committee 200 (CP200). Benefits Meal vouchers DKV hospitalization insurance End-of-year bonus (13ème mois) Holiday pay Reimbursement of public transportation according to Belgian regulations Company uniform provided and maintained by Ask Nestor Opportunities to work additional hours at other client locations