About this role
Are you a commercially driven professional with leadership skills who enjoys customer interaction, ownership, and results? Do you thrive in a technical environment where you can take initiative, coach colleagues, and contribute directly to business growth? Then this could be your next challenge. To strengthen our Customer Service Department (CSD) in Antwerp, we are looking for a proactive Senior Internal Sales professional. In this role, you combine commercial responsibility with daily coordination and support of the Internal Sales team. This is more than a traditional sales role. You will manage customer relationships, drive commercial follow-up, coach colleagues, and help ensure excellent customer service. Working closely with the After Sales Manager Benelux, you will play an important role in the department’s success and development. What makes this role unique? You combine commercial expertise with leadership. Alongside managing your own customer portfolio, you help coordinate team activities, support colleagues, and drive commercial performance. You proactively identify opportunities, build strong customer relationships, and help create a results-driven team culture. Your role Act as the senior commercial contact for customers across the Benelux region. Manage the quotation process from inquiry to order realization. Proactively follow up quotations and sales opportunities. Increase quotation conversion and maximize order intake. Identify opportunities within existing customer accounts. Support Business Development and Key Account Managers. Coach and support Internal Sales colleagues. Coordinate daily priorities and workload within the team. Monitor commercial performance, margins, deliveries, and invoicing. Act as operational counterpart to the After Sales Manager Benelux. Collaborate with Workshop, Field Service, Supply Chain, Finance, and other departments. Drive continuous improvements in customer satisfaction, efficiency, and team performance. Lead by example through professionalism, accountability, and customer focus. Our Company Culture At Everllence, you will have significant responsibility and opportunities to grow professionally. You will join an international and diverse team where open communication, collaboration, and initiative are valued. We support a healthy work-life balance through flexible working arrangements, generous leave policies, and regular team events. Who are you? Bachelor’s degree in Business, Commercial Economics, Sales, Engineering, or a related field. Minimum 5 years of experience in Internal Sales, After Sales, Customer Service, Spare Parts Sales, Service Sales, or a similar commercial role within a technical environment. Proven ability to coordinate, coach, or guide colleagues in a professional environment. Strong commercial mindset with a passion for customer interaction and business development. Excellent communication and relationship-building skills. Confident personality with the ability to influence, motivate, and challenge others positively. Proactive, results-oriented, and highly organized. Comfortable working in a fast-paced environment and managing multiple priorities simultaneously. Strong sense of ownership and accountability. Willing to visit customers when required. Experience with SAP, CRM systems, Power BI, or similar software is considered an advantage. Fluent in Dutch and English, both written and spoken. Knowledge of French is a plus. Based within commuting distance of Antwerp and available to work from the office five days per week.