About this role
Hourly Rate: $22.30
Regular Full-time Position Shift:1st/2nd& 3rd: Must be available weekends and holidays Hourly Wage: $22.30
Benefits:
• Competitive Pay
• 401K opportunities
• Travel discounts
• Professional Counseling & Family Support
• Growth and Development Opportunities
• *Benefit Eligibility will vary by position
Site Specific Benefits:
• Free on-site parking
• Discount at all on-site Food & Beverage outlets
• Complimentary soft drinks during each shift
• Work shoe credit through Shoes for Crews twice a year
• Company branded coat/jacket for outdoor and travel roles
• Hats and sunscreen are provided, as needed
• Bi-annual team building events
• Quarterly celebrations, Associate of the Month, Associate Appreciation Week
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
JOB SUMMARY
Conducts key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrols all areas of the property; assist guests with room access. Monitors Closed Circuit Televisions and alarm systems. Responds to accidents, contact EMS or administer first aid/CPR as required. Assists guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Diffuses guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Security/Loss Prevention related incidents. Resolves safety hazard situations. Escorts unwelcome persons from the property. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all reports/documents; releases information only to authorized individuals. Provides proper paperwork to associates requiring outside medical treatment. Types, proofreads, copies and uploads security reports.
CORE WORK ACTIVITIES
• Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. • Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. • Comply with quality assurance expectations and standards. • Stand, sit, or walk for an extended period or for an entire work shift. • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. • Perform other reasonable job duties as requested by Supervisors. • Attention to customer service with a professional and pleasant personality. • Available to work a flexible schedule including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.