About this role
Responsibilities / Tasks
• Develop service sales strategy and ensure a unified approach to customers within alignment and Service Director alignment. • Achieves sales growth and expands market reach and coverage, finding opportunities for upgrades, customized service projects, service level agreements and repairs. • Determines and implements the go-to-market strategy, defines sales channels according to country requirements and resource availability. • Sets and tracks sales targets, KPIs, performance for service sales team. • Ensuring customer satisfaction through high quality service levels and execution. • Operate in partnership with new machines sales team to identify opportunities to maximize revenue and improve overall customer experience. • Ensuring customer satisfaction through high quality service levels and execution • Develop Service Sales team talent pipeline alongside HR focused on high-performance coaching-mentoring to his/her team focused over continuous development. development • Drive Service Innovation by identifying emerging market trends, technological advancements, and competitive practices to enhance customer value.
Your Profile / Qualifications
• Bachelor’s degree in Engineering or equivalent preferred. • 5 years’ in Service Sales or Equipment Sales Experience. • Sales context understanding and CRM system use as management experience. • High professional ethical standards and diverse workplace management experience. • Experience in NPE technologies knowledge by exposition or exposure. • Proven experience leading strategy implementation and long-term negotiation with stakeholders. • Strong verbal and written communication skills in English and in the official language of the role-based country if apply. • Ability to engage effectively across diverse levels, functions, cultures, and business contexts. • Integrity, credibility and a strong commitment to company’s mission. • Leadership in teams managing fast pace and continuous changing environments. • Business Acumen and Negotiation Skills. • Collaborative and organizational mindset. • Curiosity and Learnability centered leader.
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