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Regional Customer Data Steward EMEA @ GEA

AlcobendasOnsiteFull-time
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About this role

Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region. Responsibilities / Tasks As our Regional Customer Data Steward EMEA, you will be the go-to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.

• Own and monitor customer master data quality for the assigned region for the NPE division • Enforce GEA Group and divisional customer data standards, policies, and governance rules • Execute and steer deduplication, merging, obsoletion, and cleansing activities • Support and coach local customer data stewards and build a regional steward community • Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies) • Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows • Support Transform360 data readiness, including data quality monitoring and validation • Provide transparency on data quality KPIs, risks, and improvement progress • Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams • Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current • Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)

Your Profile / Qualifications

• Experience in Master Data Management, preferably customer master data • Strong understanding of SAP S/4HANA Customer Master and MDG-C • Experience with CRM systems, preferably Sales & Service Cloud • Experience in a B2B, industrial, or project-based business environment is a plus • Strong analytical and problem-solving skills • Ability to work effectively across functions, teams, and regions • A structured, detail-oriented mindset with the confidence to enforce standards in a matrix organization • Fluent in English. Only applications submitted in English will be considered.

We offer:

• Attractive compensation package aligned with experience and responsibilities

• Private health insurance plan

• Employee Assistance Program

• Flexible working hours and a hybrid working model (up to two days per week remote)

• 23 days of vacation per year

• Great work environment as part of a collaborative team

• Continuous internal training and career development opportunities, both nationally and internationally

• The opportunity to join a company recognized as a Top Employer 2026

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