About this role
Product Support Engineer at Spectra Logic. Location: Boulder, Colorado, United States. Role: troubleshooting incidents, creating documentation, providing onsite support Requirements: Experience troubleshooting storage hardware, backup applications, servers, SAN, Windows/Unix/Linux; excellent written/verbal communication; ability to handle escalations, create knowledge base content, and participate in on-call rotations; up to 15% travel. Category: Information Technology Seniority: Mid Level Tools: Windows, Unix, Linux, Samba, FreeBSD, ZFS, Java, Python, Ruby, Bash, AWS S3, Confluence Commitment: Full Time Workplace: Hybrid Languages: English