About this role
Incident Problem Mgmt Sr. Specialist at Evertec. Location: Puerto Rico. Role: reviewing incidents, analyzing causes, monitoring problems Requirements: Bachelor's degree in Business Admin, Systems or Industrial Engineering; 5+ years related experience; root cause analysis, incident severity assessment, IDR documentation, SOX controls execution, and use of E-Service. Category: Information Technology Seniority: Senior Level Tools: E-Service Commitment: Full Time Workplace: Onsite Languages: English