About this role
L1 Support Engineer at Instructure. Location: Manila, National Capital Region, Philippines. Role: working tickets, escalating tickets, providing updates Requirements: High school diploma or equivalent, strong English communication, technical troubleshooting and analytical skills, ability to work independently in a fast-paced environment, willingness to pass background check and provide ID and proof of education. Category: Customer Service Seniority: Entry Level Tools: Canvas, Slack, Jira Commitment: Full Time Workplace: Onsite Languages: English