About this role
Entry Level Support Engineer at New Era Technology NZ. Location: Mount Wellington, Auckland, New Zealand. Role: responding inquiries, diagnosing issues, documenting tickets Requirements: Provide on-site technical support at education client sites; troubleshoot, document and escalate issues; must be NZ citizen or permanent resident and hold a NZ driver's license; travel between sites may be required. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Windows Server 2022, Azure Active Directory, FortiGate, Ruckus, HP, Allied Telesis, Aruba, Aerohive, Printers/Copiers Certifications: (nz) Commitment: Full Time Workplace: Onsite Languages: English