About this role
Support Engineer Level 1 at New Era Technology NZ. Location: Kerikeri or Kaitaia. Role: providing support, diagnosing issues, documenting tickets Requirements: On-site technical support across education client sites; NZ citizenship or permanent residency and NZ driver's license required; strong customer service, troubleshooting, ticketing, and timesheet accuracy. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Windows Server 2022, Azure Active Directory, FortiGate, Ruckus, HP, Allied Telesis, Aruba, Aerohive, Printers/Copiers Certifications: nz citizen or permanent resident, nz Commitment: Full Time Workplace: Field Languages: English