About this role
Vice President of Customer Experience at TreviPay. Location: Overland Park, Kansas, United States. Role: owning experience, managing vendors, overseeing onboarding Requirements: 10+ years leading operations or customer experience at scale; experience managing global service delivery and BPO/vendor relationships; building leadership teams; strong strategic, analytical, and operational excellence skills. Category: Customer Service Seniority: Senior Level Tools: eCommerce, ERP, Lean, Six Sigma Commitment: Full Time Workplace: Hybrid Languages: English