About this role
Program Success Associate at Trevipay. Location: Costa Rica or San José. Role: resolving issues, managing escalations, supporting customers Requirements: 2+ years customer support experience with heavy inbound call volume; strong de-escalation, communication, and customer-success skills; proficient with Outlook, Word, and Excel; able to meet SLAs and drive program adoption. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English