About this role
Manager, Customer Success at Incident IQ. Location: Atlanta or Alpharetta. Role: leading team, driving retention, monitoring metrics Requirements: 5+ years in Customer Success or Account Management (2+ years people management); proven retention and account growth; experience with CRM/CS platforms; strong leadership, communication, and data-driven skills. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight, Totango, ChurnZero Commitment: Full Time Workplace: Onsite Languages: English