About this role
Customer Success Manager at Incident IQ. Location: Atlanta, Georgia, United States. Role: managing renewals, leading onboarding, driving adoption Requirements: Bachelor's degree, 3-5 years in customer success or account management (SAAS/K-12 preferred), renewal and onboarding experience, strong communication, organization, problem-solving, Zoom and Google Suite proficiency; 10% travel. Category: Customer Service Seniority: Mid Level Tools: Incident IQ, Gainsight, Fathom, Microsoft AzureDevOps, Confluence, Lattice, Slack, Zoom, Google Suite Commitment: Full Time Workplace: Onsite Languages: English