About this role
Service Manager (Africa) at RateHawk. Location: South Africa or Africa. Role: supporting clients, monitoring cases, preparing reports Requirements: Manage key B2B partners in Africa, handle escalations, monitor CRM cases, provide client updates, use Tableau and SQL for reporting, and collaborate with ops, support, and tech teams. Advanced English required. Category: Customer Service Seniority: Mid Level Tools: Tableau, SQL, CRM Commitment: Full Time Workplace: Remote Languages: English