About this role
Service Manager (Africa) at RateHawk. Location: Nigeria or Africa. Role: supporting clients, monitoring cases, tracking metrics Requirements: Manage top B2B partners in Africa, handle escalations, monitor CRM cases, provide client updates, use Tableau and SQL for metrics, advanced English, travel industry or B2B account/service experience preferred. Category: Customer Service Seniority: Mid Level Tools: CRM, Tableau, SQL Commitment: Full Time Workplace: Remote Languages: English