About this role
Manager, Technical Support Engineering at Expel. Location: United States. Role: managing team, deploying automation, eliminating tickets Requirements: Experience managing technical support/customer engineering teams, strong background with AI and automation in operations, security knowledge to coach teams, people management and metrics-driven decision making. Category: Customer Service Seniority: Mid Level Tools: EDR, SIEM, ticketing platforms, AI Commitment: Full Time Workplace: Remote Languages: English