About this role
Senior Customer Success Manager at Expel. Location: United States. Role: owning account, orchestrating resources, mentoring staff Requirements: 6+ years in customer success/account management, 3+ years in security, track record driving retention and expansion, executive presence, consultative instincts, negotiation skills, and security domain knowledge (MDR, EDR, SIEM, NDR). Category: Customer Service Seniority: Senior Level Tools: MDR, EDR, SIEM, NDR Commitment: Full Time Workplace: Remote Languages: English