About this role
VIP Coordinator at Neo Group. Location: Bishkek, Bishkek City, Kyrgyzstan. Role: handling chat, monitoring accounts, escalating cases Requirements: Minimum 6 months iGaming support/customer service experience; fluent English and German (C1); strong written/chat communication; CRM and Microsoft Office proficiency; ability to handle high request volume and demanding users. Category: Customer Service Seniority: Entry Level Tools: CRM systems, chat platforms, Microsoft Office, internal tools Commitment: Full Time Workplace: Remote Languages: English, German