About this role
VIP Coordinator at Neo Group. Location: Almaty or Kazakhstan. Role: handling chat, monitoring accounts, escalating cases Requirements: 6+ months iGaming support/customer service experience, fluent English and German (C1), strong written/chat communication, CRM and Microsoft Office proficiency, stress resistance, attention to detail. Category: Customer Service Seniority: Entry Level Tools: CRM, chat platforms, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English, German