About this role
1st Line IT Support Engineer at Mintivo Ltd. Location: Chippenham, England, United Kingdom. Role: providing support, logging tickets, escalating incidents Requirements: Customer-focused 1st line support: ticketing, Microsoft 365, Windows 11, basic networking, Active Directory/Entra ID exposure; good communication; willingness to learn; 1-2 years IT/helpdesk experience preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Windows 11, Active Directory, Entra ID, Microsoft Teams, OneDrive, SharePoint, Microsoft Excel Certifications: dbs, bpss, comptia, microsoft Commitment: Full Time Workplace: Onsite Languages: English