About this role
2nd Line IT Support Engineer at Mintivo Ltd. Location: Chippenham, England, United Kingdom. Role: providing support, troubleshooting issues, managing tickets Requirements: 1–2 years IT support experience in an MSP; strong Microsoft 365 and Windows knowledge; experience with Azure/Intune/Endpoint Manager, RMM/PSA tools; excellent customer service and troubleshooting skills; DBS and BPSS checks required. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams, Azure AD, Entra ID, Windows 11, Windows Server, DNS, DHCP, TCP/IP, VPNs, Fortinet, Sophos, Meraki, Azure, Intune, Endpoint Manager, RMM, PSA, HaloPSA, Autotask, ConnectWise Certifications: microsoft, comptia, itil Commitment: Full Time Workplace: Onsite Languages: English