About this role
Complaints Handler at Chetwood Bank. Location: Wrexham, Wrexham, United Kingdom. Role: managing complaints, investigating cases, maintaining records Requirements: Experience handling complaints in regulated financial services, knowledge of FCA regulations, strong written/verbal communication, analytical skills, CRM record-keeping, ability to handle FOS referrals; A-Levels and GCSE English & Maths required. Category: Customer Service Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Hybrid Languages: English