About this role
Support Engineer at Foundant Technologies + SmartSimple Software. Location: United States or Canada. Role: resolving tickets, troubleshooting issues, authoring documentation Requirements: 4+ years SaaS or application support experience, strong troubleshooting in ticketing systems (Zendesk), ability to diagnose configuration/data/integration issues, strong written communication, familiarity with SmartSimple or similar platforms, basic HTML/CSS preferred. Category: Information Technology Seniority: Mid Level Tools: Zendesk, SmartSimple, HTML, CSS Commitment: Full Time Workplace: Remote Languages: English