About this role
Agent - Guest Relations (56531) at The Venetian Resort Las Vegas. Location: Las Vegas, Nevada, United States. Role: responding correspondence, resolving issues, tracking arrivals Requirements: Respond to guest correspondence across channels within 24 hours, resolve guest issues, coordinate with departments, maintain guest service standards, high school diploma, strong communication, Microsoft Office experience, ability to work varied shifts including nights/weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: IHG platform, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English