About this role
Technical Customer Support Agent (Shifts/Miami Beach) at Arena Entertainment. Location: Miami Beach, Florida, United States. Role: providing support, resolving issues, educating players Requirements: Customer support via email; experience with Zendesk or Intercom preferred; understanding of KYC and payment processes advantageous; strong written English, attention to detail, and ability to work shift-based schedules. Category: Customer Service Seniority: No Prior Experience Required Tools: Zendesk, Intercom Commitment: Full Time Workplace: Onsite Languages: English