About this role
Customer Experience Specialist at TAL. Location: Brisbane City or Melbourne or Sydney. Role: resolving queries, completing admin, handling escalations Requirements: Provide friendly phone-based customer service, resolve queries on first contact, handle escalations and complaints, complete admin tasks, follow privacy/compliance, and participate in training (contact centre experience preferred). Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English