About this role
Customer Specialist (Portuguese Market) at Mapit. Location: Funchal or Spain or Portugal or United States. Role: resolving inquiries, managing tickets, preparing reports Requirements: 4+ years customer support experience in SaaS B2B/B2C preferred; HubSpot/Zendesk experience; native Portuguese and fluent Spanish and English; technical aptitude, CRM and ticketing familiarity, strong communication and autonomy for remote work. Category: Customer Service Seniority: Mid Level Tools: Zendesk, HubSpot Commitment: Full Time Workplace: Remote Languages: Portuguese, Spanish, English