About this role
Support Engineer - Tier 1 at Cato Networks. Location: Tel Aviv, Tel Aviv District, Israel. Role: providing support, managing issues, troubleshooting networks Requirements: Provide technical support and advanced troubleshooting for global customers; strong networking knowledge (TCP/IP, firewalls, VPN/IPSEC), CCNA-level skills, fluent English, customer-facing communication, ability to work shifts including weekends. Category: Information Technology Seniority: Entry Level Tools: TCP/IP, Firewalls, proxy servers, VPNs, IPSEC, Cloud, SaaS Certifications: ccna Commitment: Full Time Workplace: Onsite Languages: English